The cloud holds the key to HR transformation.

In recent years, to say ‘times have changed would be to understate the case. In 2020, there has been a significant impact on entire economies and industries across the globe due to the operational shock of Covid lockdowns. In the UAE, cloud adoption has increased. According to one estimate, the public cloud services market alone is expected to increase by over 40 percent in 2020 compared with the previous year, reaching $645 million.


Before Covid, the business case for the cloud was established: fast, inexpensive IT that was elastic enough to meet the growing (or shrinking) needs of a business. A human resource (HR) function, which has taken on a considerable amount of importance since the pandemic, can leverage cloud platforms to build a multitude of new experiences for the talent they are trying to attract and retain.

The strain on the administrative staff.

Let’s begin with the obvious. In many cases, cloud platforms make it possible to centralize, streamline, and automate core, manual tasks, such as processing leave requests and expense reports and the list of subtasks associated with onboarding a new employee. HR teams reclaim valuable time to innovate to improve employee experiences. It is important to note that these CX improvements also extend to HR departments. The employee will be able to work securely from anywhere while searching for a specific digital document, assisting the employee with a leave request, and offering advice about health benefits.

Health matters.

HR teams often find health insurance a challenging area, as they must balance cost considerations with the changing needs of their employees. As a result of the relative ease with which employees can now offer their services (due to the globalization of talent markets made possible by remote work), businesses must compete against competitors globally. As employees place health insurance at the top of their plans, employers should put it on their agendas. Platforms such as the cloud provide access to a marketplace of other platforms and tools tailored to address this challenge. Businesses will be able to gain insight into how policies are being applied using real-time data insights generated by business intelligence solutions. Consequently, HR departments can work with brokers and insurers to develop benefits packages aligned with behavioral trends.

Payday issues.

Cloud computing has eliminated Excel spreadsheets, widespread human error, and squandered person-hours. An organization’s cloud-based payroll records may be populated and updated by non-HR actors, such as employees and automated processes. Finance managers can also access them at any time and from anywhere. It is, however, the ability to innovate that is perhaps the most exciting contribution the cloud makes to an enterprise’s capabilities. The cloud enables companies to build better working experiences for their employees, enhancing retention rates and keeping pace with competitors. With all of these elements in place, the indispensable cloud can finally work its wonders, delivering value to HR and the employees it serves – making these employees loyal through the provision of peerless experiences..